Leasing and Applications

How do I apply or schedule a tour at NOVEL University Place?

Explore our floor plans, then select Apply Now for your preferred home. To visit first, select Schedule a Tour or contact our leasing team.

How long does application approval take?

Applications at NOVEL University Place are typically reviewed within about 72 hours after all required documents are received. Screening and verification can affect timing, so ask the leasing team what to expect for your application.

What are the income requirements?

Ask the NOVEL University Place leasing team for the current written rental criteria before you apply. The team can explain income documentation, screening requirements and how the criteria apply to your application.

What lease terms are available?

Lease terms at NOVEL University Place depend on the apartment and move-in date you select. Contact our team for current options and a quote for your preferred home.

Do you offer furnished homes or corporate leases?

Homes at NOVEL University Place are leased unfurnished, and corporate leases are not currently offered. Contact the leasing team if you have questions about your move.

Are there current move-in specials?

NOVEL University Place updates its leasing specials regularly. See the current offer on our homepage or ask the leasing team about terms and qualifying homes.

Do you offer a Preferred Employer Program?

Yes. Visit our Preferred Employer Program page and contact the leasing team to confirm participating employers, current benefits, and eligibility.

How can I understand the total cost of my home?

The Total Monthly Leasing Price at NOVEL University Place combines base rent with all fixed mandatory monthly fees. Review it and the resident fee list on our floor plans page, or request a quote for your selected home.

Is renter's insurance required?

Yes. NOVEL University Place requires renter's insurance. Ask the leasing team for the coverage requirements and acceptable documentation before move-in.

Can I sublet my apartment?

Subletting is not permitted at NOVEL University Place. Contact the leasing team if your circumstances change during your lease.

How is my apartment prepared before move-in?

Before move-in, each home at NOVEL University Place is cleaned, painted if needed and set up with keys and access devices. Ask about your move-in appointment and anything to complete before you arrive.

Apartment Living

What apartment types are offered?

NOVEL University Place offers 22 floor plans across studio, one-, two- and three-bedroom apartments, including one- and three-bedroom carriage homes with dens. Explore current floor plans for layouts and availability.

What appliances and laundry features are included?

Every home at NOVEL University Place includes a refrigerator, range, dishwasher, microwave and full-size washer and dryer. See apartment features for more details.

Do all homes have a balcony or patio?

Balconies and patios are available in select homes at NOVEL University Place. Ask the team to confirm the outdoor space and layout of the apartment you are considering.

May I decorate my apartment?

You can personalize your home at NOVEL University Place within the lease and community guidelines. Ask the team before painting, installing fixtures or making changes that may require approval.

Is the community smoke-free?

Yes. NOVEL University Place is a smoke-free community. Contact the leasing team for details on the policy.

Which services are included in my monthly price?

At NOVEL University Place, internet, pest control, valet trash and package service are included in the Total Monthly Leasing Price. Electricity and other usage-based utilities are billed separately; your quote shows the full breakdown.

How do I set up electric and internet service?

Set up electric service with Duke Energy before move-in. Internet at NOVEL University Place is provided through a bulk AT&T service, and the leasing team can walk you through activation.

How do I pay rent?

Residents of NOVEL University Place pay rent through the resident portal. Ask the team about other accepted payment methods.

Pets

Is NOVEL University Place pet-friendly?

Yes. NOVEL University Place welcomes pets and has an on-site dog park. Ask the team for the current pet policy before applying. Assistance animal requests are handled separately; contact the leasing team for details.

What are the pet fees and restrictions?

NOVEL University Place charges a $350 fee for the first pet, $100 for a second pet and $25 per pet in monthly pet rent. A pet screening fee also applies, and breed and weight restrictions apply. These fees do not apply to assistance animals.

Amenities and Services

What community amenities are available?

NOVEL University Place has a lakefront pool with a sun shelf and cabanas, a two-story fitness center with a yoga and spin studio, coworking spaces, a reading library, covered grilling, a hammock lawn, a dog park and the on-site Lone Star Market. Explore our community amenities.

What are the pool and fitness center hours?

The pool and deck at NOVEL University Place are open from dawn to dusk, and the fitness center is open 24 hours.

Can guests use the amenities?

Residents of NOVEL University Place may bring up to two guests per leaseholder, and the resident must be present during the visit.

Where can residents grill?

Covered grilling stations near the pool at NOVEL University Place are available to residents. Please follow the posted rules.

Is parking available, and is there a charge?

NOVEL University Place offers surface and garage parking. Ask the leasing team about availability, assignment, guest parking and any charges for your selected home.

Are EV charging stations available?

Yes. NOVEL University Place has EV charging stations. Ask the team about locations and charging fees.

How are packages delivered?

NOVEL University Place uses a package delivery service, Fetch. Ask the leasing team how to enroll before move-in.

Does the community have controlled access?

NOVEL University Place has controlled-access entry features. Ask the team to explain the current entry and guest-access procedures.

How do I request maintenance?

NOVEL University Place has on-site maintenance. Submit routine requests through the resident portal, and use the emergency maintenance line for urgent issues.

Do I need to be home for maintenance?

No. Residents of NOVEL University Place do not need to be home for maintenance to complete an authorized service request.

What should I do if I am locked out?

Contact the NOVEL University Place leasing office during office hours or the on-call maintenance line after hours. A valid ID is required, and you must be on the lease.

Neighborhood and Location

Where is NOVEL University Place located?

NOVEL University Place is at 5315 Waters Edge Village Drive, Charlotte, NC 28262, on the lake at University Place in University City. Explore our neighborhood page.

How far is NOVEL University Place from Uptown Charlotte and the airport?

NOVEL University Place is about 10 miles northeast of Uptown Charlotte and about 18 miles from Charlotte Douglas International Airport. Drive times vary with traffic.

Is public transportation nearby?

Yes. The LYNX Blue Line's JW Clay Blvd/UNC Charlotte station serves the University Place area, with service to NoDa, South End and Uptown. See CATS for schedules.

What is nearby to explore?

University City Regional Library is next door to NOVEL University Place, and UNC Charlotte, its Botanical Gardens and lakefront restaurants are close by. Our University City Guide has more ideas.

Which schools serve NOVEL University Place?

NOVEL University Place is served by Charlotte-Mecklenburg Schools. Confirm school assignments with the CMS school locator.

Have another question? Contact our leasing team for help planning your move.