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NOVEL University Place FAQs

Curious about life at NOVEL University Place? Our FAQs cover everything from pet policies to parking, plus the details that make our community unique, like our thoughtful sustainability features, and the local charm that defines NOVEL University Place living.

How far are you from Uptown Charlotte?

NOVEL University Place is about 10 miles northeast of Uptown Charlotte, with a typical drive time of 20–25 minutes depending on traffic.

 

What is your pet policy?

You’re welcome to bring up to two pets per apartment home, with a maximum weight of 75 lbs per pet. Aggressive dog breeds are not allowed. The community includes a dog park and pet wash station for convenience.

 

How far are you from the airport?

Charlotte Douglas International Airport (CLT) is approximately 18 miles southwest of NOVEL University Place, with a drive time of about 25 minutes under normal traffic conditions.

 

What are the income requirements?

Applicants must earn at least three times the monthly rent to qualify for residency at NOVEL University Place.

 

Is smoking allowed?

No, NOVEL University Place is a smoke-free community, promoting a cleaner and healthier living environment for all residents.

 

Do you offer short-term leases?

Standard lease terms are 12–15 months. Please contact the leasing office for information on any short-term options.

 

Do you have furnished apartments?

Apartments are delivered unfurnished. However, our team can refer you to trusted furniture rental providers for flexible furnishing solutions.

 

How do I access my home and amenities?

Each residence includes keyless entry for secure, seamless access to your home and community amenities.

 

Is parking free?

NOVEL University Place offers surface and garage parking options. Please contact the leasing office for details on availability and any associated fees.

 

Do you offer specials for preferred employers?

Yes, we offer exclusive perks through our Preferred Employer Program. Contact the leasing office to check eligibility and learn more about participating companies.

 

Do you have a dog park?

Yes—NOVEL University Place features an on-site dog park and pet wash station, plus easy access to nearby trails and green spaces.

 

Is maintenance available 24/7?

Yes, our dedicated maintenance team is available around the clock for emergency issues.

 

What are the pool hours?

The resort-style pool is open seasonally from May through October, typically from 8 a.m. to 8 p.m.

 

Do all homes have balconies?

Many floor plans include private balconies or patios. Contact the leasing office for details on specific layouts.

 

Can guests use the amenities?

Residents may bring up to two guests per leaseholder, provided the resident is present during the visit.

 

Is grilling allowed?

Yes—residents can enjoy outdoor grilling stations located near the pool and courtyard areas.

 

Who provides internet at NOVEL University Place?

High-speed internet service is available through Spectrum in each home and common areas.

 

Do the apartments include a washer and dryer?

Yes, all apartments come equipped with full-size, in-unit washer and dryer sets.